Returns And Exchange Policy
15 DAY EASY RETURNS
Return absolutely anything that you bought from us in case of any defects in products.
Receive Full Refund within 7 working days for COD Orders.
BE AT PEACE!
After we check your returns, We will initiate refund in 5 – 6 business days.
Returned products must be in fully resalable condition, the state you received them and in the original box and/or packaging i.e. all Seal/s and Packaging has to be in Original State. Products have to be unused to qualify for Returns.
- Returns or Exchanges will not be entertained for the Products that exhibit physical damage to the product or packaging/ Security Seal.
- In case of any Returns (Exceptional cases, accepted by mysmar.com) for what so ever reason, there shall be a delivery charge applicable (i.e AED 15) for every return.
- Credit or Debit card payments are not accepted.
- Exchange products can be delivered within 6 – 7 working days.